Privacy Policy

Introduction

Pride Kings Group Limited ("we," "our," or "us") is committed to protecting your privacy and personal data in accordance with the Data Protection Act, 2019 (Kenya) and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or consultation
• Submit a contact form or inquiry
• Apply for employment
• Engage our security or investigation services
• Subscribe to our communications

This information may include:

• Full name and contact details (email, phone number, physical address)
• National ID or passport number (for security clearance)
• Employment history and qualifications (for job applications)
• Business information (company name, registration details)
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Operating system and platform

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide security services, investigations, and consultations
• Communication: To respond to inquiries and provide customer support
• Employment: To process job applications and conduct background checks
• Legal Compliance: To comply with Kenyan laws and regulations
• Business Operations: To improve our services and website functionality
• Security: To protect against fraud, unauthorized access, and illegal activities
• Marketing: To send promotional materials (with your consent)

3. Legal Basis for Processing (Data Protection Act, 2019)

We process your personal data based on:

• Consent: You have given clear consent for processing
• Contract: Processing is necessary for a contract with you
• Legal Obligation: Required by Kenyan law (e.g., Private Security Regulations)
• Legitimate Interests: For our business operations, provided your rights are not overridden

4. Data Sharing and Disclosure

We may share your information with:

• Regulatory Authorities: Private Security Regulatory Authority (PSRA), Office of the Data Protection Commissioner
• Law Enforcement: When required by law or court order
• Service Providers: Third-party vendors who assist in our operations (under strict confidentiality)
• Professional Advisors: Lawyers, auditors, and consultants
• Business Transfers: In case of merger, acquisition, or asset sale

We do not sell your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of sensitive data in transit and at rest
• Access controls and authentication mechanisms
• Regular security audits and assessments
• Employee training on data protection
• Secure storage facilities for physical records
• Incident response and breach notification procedures

6. Data Retention

We retain your personal data only for as long as necessary:

• Service Records: Duration of contract plus 7 years (as per Kenyan law)
• Investigation Files: As required by law or until case resolution
• Employment Records: 7 years after termination
• Marketing Data: Until you withdraw consent
• Website Logs: 12 months

7. Your Rights Under the Data Protection Act

You have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data (subject to legal obligations)
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time
• Right to Lodge a Complaint: File a complaint with the Office of the Data Protection Commissioner

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

10. International Data Transfers

Your data is primarily processed and stored in Kenya. If we transfer data outside Kenya, we ensure adequate safeguards are in place as required by the Data Protection Act.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance.

12. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact our Data Protection Officer:

13. Regulatory Authority

You have the right to lodge a complaint with: